Terms and Conditions for Roots Family Chiropractic, Ltd.

Effective Date: 11/24/2024

Welcome to the website of Roots Family Chiropractic (“we,” “us,” “our”). By accessing or using this website, you (“you,” “your,” or “Customer”) agree to be bound by these Terms and Conditions, including any updates, modifications, and additional terms (collectively, the “Terms”). If you do not agree to these Terms, please do not use this website or our services.

1. Services Provided

Roots Family Chiropractic provides chiropractic care, including consultations, adjustments, treatments, and other related services. Our services may also include wellness advice and consulting, as well as educational content and resources available through our website.

2. Appointment Scheduling

By requesting an appointment through our website or by phone, you agree to provide accurate and truthful information, including your full name, contact information, and any health-related details necessary for us to provide safe and effective care.

  • Cancellations & Rescheduling: If you need to cancel or reschedule your new member appointment, please notify us at least 24 hours in advance. Late cancellations or missed appointments may be subject to a cancellation fee, as outlined in our cancellation policy.

3. SMS Terms and Conditions 

Welcome to Roots Family Chiropractic. By opting in to receive SMS communications from us, you agree to these Terms of Service. Please read them carefully.

Consent for SMS Communication

  • By providing your phone number and opting in to receive SMS communications, you consent to receive text messages from Roots Family Chiropractic. This includes but is not limited to the types of communications described below.

  • Information obtained as part of the SMS consent process will be used solely for the purposes outlined in this document and will not be shared with third parties, except as required by law or as stated in our Privacy Policy.

Types of SMS Communications

We may send SMS communications in the following contexts:

a. Customers and Guests

  • Order updates (e.g., order confirmations, shipment tracking, delivery notifications).

  • Notifications about account activity or relevant services.

  • Promotional messages, if separately consented to by the user.

b. Job Applicants

  • Updates on the status of your job application.

  • Onboarding materials or instructions.

  • Other employment-related information.

Standard Messaging Disclosures

  • Message Frequency: The number of messages you receive will depend on your engagement with our services and interactions.

  • Message and Data Rates: Standard message and data rates may apply based on your mobile carrier and plan.

  • Opt-Out: You may opt out of receiving SMS communications at any time by texting “STOP” to (312)724-8724. Once you opt out, you will no longer receive SMS messages from us, except for transactional or legally required communications.

  • Help Support: For assistance, text “HELP” to (312)724-8724, or visit our Privacy Policy or Terms of Service.

User Responsibilities

  • Accurate Information: You are responsible for providing accurate contact information to ensure the delivery of messages.

  • Device and Carrier Compatibility: SMS communication is subject to compatibility with your mobile device and carrier service.

Changes to SMS Terms of Service

Roots Family Chiropractic reserves the right to update or modify these terms at any time. We will notify you of any changes through a message or an update to this document.

4. Health Information

We are committed to protecting your health information in compliance with HIPAA (Health Insurance Portability and Accountability Act) regulations. All personal health information shared with us is confidential and will only be used for the purpose of providing chiropractic care. For further details on how we collect, use, and protect your health information, please refer to our Privacy Policy.

5. Use of Website and Services

  • Eligibility: You must be at least 18 years old or have the consent of a parent or legal guardian to use our website and services.

  • Accuracy of Information: You agree to provide true, accurate, and complete information when using our website, including when scheduling appointments or communicating with us. You agree to update your information as necessary to ensure its accuracy.

  • Prohibited Use: You agree not to misuse our website or services in any way that could harm our business, the services we provide, or other users. Prohibited activities include, but are not limited to:

    • Engaging in fraudulent activity.

    • Using the website to transmit harmful, threatening, or illegal content.

    • Attempting to gain unauthorized access to our systems or networks.

6. Payment Terms

You agree to pay for all services rendered in accordance with the payment options available on our website or as provided by our office. Payment for services may be made via credit card, debit card, or other accepted methods. All fees and charges are non-refundable, except as required by applicable law.

7. Intellectual Property

All content on our website, including text, images, graphics, logos, and trademarks, is the property of Roots Family Chiropractic, Ltd. and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content from the website without our express written consent.

8. Limitation of Liability

To the fullest extent permitted by law, Roots Family Chiropractic will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our services.

9. Indemnification

You agree to indemnify, defend, and hold harmless Roots Family Chiropractic, its employees, affiliates, agents, and service providers from any claims, losses, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms, misuse of the website, or any services provided by us.

10. Changes to Terms and Conditions

We may update or modify these Terms at any time without prior notice. Any changes to these Terms will be effective immediately upon posting on our website. Your continued use of the website or services after such changes constitutes your acceptance of the new Terms.

11. Governing Law

These Terms will be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law principles. Any legal action or proceeding related to these Terms or your use of the website must be brought exclusively in the courts located within Cook County, Illinois.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Roots Family Chiropractic, Ltd.
2744 N Lincoln Ave, Chicago, IL 60614
(312)724-8724
frontdesk@rootsfamilychiro.com

By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.